Restore Shipping Software

Turn off Find My Mac and sign out of your Apple ID

To turn off Find My Mac, go to System Settings > Apple ID > iCloud > Find My Mac, and toggle Find My to OFF.

Then click the back button to return to System Settings > Apple ID, and click “Sign Out…” to sign out of your account.

Back up your Mac

Back up your Mac using Time Machine.

Start Internet Recovery

Boot to Internet Recovery (Option-Command-R or Option-Shift-Command-R) to prepare to downgrade to the version of macOS that came with your Mac or the closest version that’s still available.

Erase volume group

Open Disk Utility and select “Macintosh HD”. Select the “Erase Volume Group” (not just the volume “Macintosh HD”). You may have unexpected results if you do not select ”Erase Volume Group”. When complete, quit Disk Utility.

Reinstall macOS in Internet Recovery

Click on Reinstall macOS and follow the onscreen instructions. If Find My was enabled on the Mac, you will need to activate the Mac when the reinstall process completes. At the end of the activation process, you will be prompted to restart the Mac. More details about reinstalling macOS are available here.

Follow the macOS Setup Assistant

At the appropriate time, select the option to restore data from a Time Machine backup. Select the backup that was completed at the start of this process to restore the Mac’s data.

Turn off Find My Mac and sign out of your Apple ID

To turn off Find My Mac, go to System Settings > Apple ID > iCloud > Find My Mac, and toggle Find My to OFF.

Then click the back button to return to System Settings > Apple ID, and click “Sign Out…” to sign out of your account.

Back up your Mac

Back up your Mac using Time Machine.

Restore with Apple Configurator 2

Use the following procedure to restore a Mac with Apple silicon with Apple Configurator 2.

Follow the macOS Setup Assistant

At the appropriate time, select the option to restore data from a Time Machine backup. Select the backup that was completed at the start of this process to restore the Mac’s data.

Connect your iOS device to your computer

Open the Finder on your Mac, or the Apple Devices app on Windows. Open iTunes on Windows without the Apple Devices app or macOS Mojave or earlier.

Find out which macOS your Mac is using

Connect your device to your computer using a USB cable.

Note: If you have an Apple Watch enrolled in the watchOS beta, restoring your paired iPhone to a previously-released OS version is not recommended as it will no longer pair properly.

Put your iOS device into Recovery Mode

On an iPhone 8, or later:

Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery-mode screen.

On an iPhone 7 or iPhone 7 Plus:

Press and hold the Sleep/Wake and Volume Down buttons at the same time. Don’t release the buttons when you see the Apple logo. Keep holding both buttons until you see the recovery mode screen.

On an iPhone 6s and earlier or iPod touch:

Press and hold the Sleep/Wake and Home buttons at the same time. Don’t release the buttons when you see the Apple logo. Keep holding both buttons until you see the recovery mode screen.

Learn more about using Recovery Mode

Restore your iOS device

Your computer will present to you options to restore or update your iOS device. You’ll need to confirm that you want to set it back to its factory settings by choosing “Restore” and then your computer will erase your device.

Activate your iOS device

Once completed, sign in with your Apple Account to activate your device.

Restore from your iOS backup

When your computer prompts you to restore all of your information from a previous backup, choose the iOS backup that you created before you installed the iOS beta. Then select “Continue” and your computer will restore your backup.

Restart your iOS device

After your device has restored, it will shut down. Restart the iOS device and follow the onscreen instructions from Setup Assistant.

Connect your iPad to your computer

Open the Finder on your Mac, or the Apple Devices app on Windows. Open iTunes on Windows without the Apple Devices app or macOS Mojave or earlier.

Find out which macOS your Mac is using

Connect your iPad to your computer using a USB cable.

Put your iPad into Recovery Mode

For an iPad without a Home button:

Press and quickly release the volume button closest to the top button. Press and quickly release the volume button farthest from the top button. Press and hold the top button until you see the recovery mode screen.

For an iPad with a Home button:

Press and hold both the Home and the top (or side) buttons at the same time. Keep holding the buttons until you see the recovery mode screen.

Learn more about using Recovery Mode

Restore your iPad

Your computer presents you with options to restore or update your iPad. You’ll need to confirm that you want to set it back to its factory settings by choosing “Restore” and then your computer will erase your iPad.

Activate your iPad

Once completed, sign in with your Apple Account to activate your device.

Restore from your iPad backup

When your computer prompts you to restore all of your information from a previous backup, choose the iPad backup that you created before you installed the iPadOS beta. Then select “Continue” and your computer will restore your backup.

Restart your iPad

After your device has restored, it will shut down. Restart your iPad and follow the onscreen instructions from Setup Assistant.